{"id":1216,"date":"2026-08-12T11:09:23","date_gmt":"2026-08-12T08:09:23","guid":{"rendered":"https:\/\/landing.qaff.site\/?p=1216"},"modified":"2026-08-17T14:01:33","modified_gmt":"2026-08-17T11:01:33","slug":"%d8%b4%d8%b1%d8%ad-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a3%d9%82%d8%b3%d8%a7%d9%85-%d8%aa%d8%b0%d8%a7%d9%83%d8%b1-%d8%a7%d9%84%d8%af%d8%b9%d9%85-support-ticket-departments","status":"publish","type":"post","link":"https:\/\/landing.qaff.site\/ar\/%d8%b4%d8%b1%d8%ad-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a3%d9%82%d8%b3%d8%a7%d9%85-%d8%aa%d8%b0%d8%a7%d9%83%d8%b1-%d8%a7%d9%84%d8%af%d8%b9%d9%85-support-ticket-departments\/","title":{"rendered":"\u0634\u0631\u062d \u0625\u062f\u0627\u0631\u0629 \u0623\u0642\u0633\u0627\u0645 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645 (Support Ticket Departments)"},"content":{"rendered":"<p>\u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0633\u0646\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0623\u0642\u0633\u0627\u0645 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0635\u0629\u060c \u0648\u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0648\u062a\u0648\u062c\u064a\u0647\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u062e\u062a\u0635\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0633\u0631\u0639\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.<\/p>\n<h2>\u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/h2>\n<p>\u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629\u060c \u0627\u062a\u0628\u0639 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u062a\u0627\u0644\u064a:<\/p>\n<p><strong>\u0627\u0644\u062f\u0639\u0645<\/strong><strong> \u2190 <\/strong><strong>\u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1234 aligncenter\" src=\"https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0627\u0644\u062f\u062e\u0648\u0644-\u0625\u0644\u0649-\u0635\u0641\u062d\u0629-\u0627\u0644\u0623\u0642\u0633\u0627\u0645.webp\" alt=\"\" width=\"1024\" height=\"552\" srcset=\"https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0627\u0644\u062f\u062e\u0648\u0644-\u0625\u0644\u0649-\u0635\u0641\u062d\u0629-\u0627\u0644\u0623\u0642\u0633\u0627\u0645.webp 1024w, https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0627\u0644\u062f\u062e\u0648\u0644-\u0625\u0644\u0649-\u0635\u0641\u062d\u0629-\u0627\u0644\u0623\u0642\u0633\u0627\u0645-300x162.webp 300w, https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0627\u0644\u062f\u062e\u0648\u0644-\u0625\u0644\u0649-\u0635\u0641\u062d\u0629-\u0627\u0644\u0623\u0642\u0633\u0627\u0645-768x414.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u0633\u062a\u062c\u062f \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645\u060c \u0645\u0639 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 <strong>\u0625\u0636\u0627\u0641\u0629 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f<\/strong> \u0623\u0648 <strong>\u062a\u0639\u062f\u064a\u0644<\/strong> \u0623\u0648 <strong>\u062d\u0630\u0641<\/strong> \u0623\u064a \u0642\u0633\u0645.<\/p>\n<h2>\u0625\u0636\u0627\u0641\u0629 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f<\/h2>\n<p>\u0644\u0625\u0646\u0634\u0627\u0621 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f\u060c \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 <strong>\u0625\u0636\u0627\u0641\u0629<\/strong> \u0627\u0644\u0645\u0648\u062c\u0648\u062f \u0623\u0639\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1235 aligncenter\" src=\"https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0625\u0636\u0627\u0641\u0629-\u0642\u0633\u0645-\u062c\u062f\u064a\u062f.png\" alt=\"\" width=\"696\" height=\"450\" srcset=\"https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0625\u0636\u0627\u0641\u0629-\u0642\u0633\u0645-\u062c\u062f\u064a\u062f.png 696w, https:\/\/landing.qaff.site\/wp-content\/uploads\/2026\/08\/\u0625\u0636\u0627\u0641\u0629-\u0642\u0633\u0645-\u062c\u062f\u064a\u062f-300x194.png 300w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<h2>\u062a\u0639\u0628\u0626\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0642\u0633\u0645<\/h2>\n<p>\u0642\u0645 \u0628\u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/p>\n<ul>\n<li><strong>Name (AR)<\/strong>: \u0627\u0633\u0645 \u0627\u0644\u0642\u0633\u0645 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629.<\/li>\n<li><strong>Name (EN)<\/strong>: \u0627\u0633\u0645 \u0627\u0644\u0642\u0633\u0645 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629.<\/li>\n<li><strong>\u0627\u0644\u062a\u0631\u062a\u064a\u0628<\/strong>: \u064a\u062d\u062f\u062f \u062a\u0631\u062a\u064a\u0628 \u0638\u0647\u0648\u0631 \u0627\u0644\u0642\u0633\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645.<\/li>\n<li><strong>\u0646\u0634\u0637<\/strong>: \u0644\u062a\u0641\u0639\u064a\u0644 \u0623\u0648 \u0625\u064a\u0642\u0627\u0641 \u0627\u0644\u0642\u0633\u0645.<\/li>\n<\/ul>\n<h2>\u062a\u0641\u0639\u064a\u0644 \u0623\u0648 \u0625\u064a\u0642\u0627\u0641 \u0627\u0644\u0642\u0633\u0645<\/h2>\n<p>\u064a\u062a\u064a\u062d \u0644\u0643 \u0645\u0641\u062a\u0627\u062d <strong>\u0646\u0634\u0637<\/strong> \u0627\u0644\u062a\u062d\u0643\u0645 \u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u0642\u0633\u0645:<\/p>\n<ul>\n<li>\u0639\u0646\u062f <strong>\u062a\u0641\u0639\u064a\u0644\u0647<\/strong> \u064a\u0635\u0628\u062d \u0627\u0644\u0642\u0633\u0645 \u0645\u062a\u0627\u062d\u0627\u064b \u0639\u0646\u062f \u0625\u0646\u0634\u0627\u0621 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645.<\/li>\n<li>\u0639\u0646\u062f <strong>\u0625\u064a\u0642\u0627\u0641\u0647<\/strong> \u0644\u0646 \u064a\u0638\u0647\u0631 \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0639\u0646\u062f \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u0645\u0639 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0628\u064a\u0627\u0646\u0627\u062a\u0647 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645.<\/li>\n<\/ul>\n<h2>\u062d\u0641\u0638 \u0627\u0644\u0642\u0633\u0645<\/h2>\n<p>\u0628\u0639\u062f \u0627\u0644\u0627\u0646\u062a\u0647\u0627\u0621 \u0645\u0646 \u0625\u062f\u062e\u0627\u0644 \u062c\u0645\u064a\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 <strong>\u062d\u0641\u0638<\/strong> \u0644\u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0642\u0633\u0645 \u0625\u0644\u0649 \u0642\u0627\u0626\u0645\u0629 \u0623\u0642\u0633\u0627\u0645 \u0627\u062f\u0639\u0645.<\/p>\n<p>\u0648\u0633\u064a\u0638\u0647\u0631 \u0627\u0644\u0642\u0633\u0645 \u0645\u0628\u0627\u0634\u0631\u0629 \u0636\u0645\u0646 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0639\u0646\u062f \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u062a\u0630\u0627\u0643\u0631.<\/p>\n<h2>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/h2>\n<p>\u0645\u0646 \u0627\u0644\u0635\u0641\u062d\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u064a\u0645\u0643\u0646\u0643:<\/p>\n<ul>\n<li><strong>\u062a\u0639\u062f\u064a\u0644<\/strong> \u0628\u064a\u0627\u0646\u0627\u062a \u0623\u064a \u0642\u0633\u0645.<\/li>\n<li><strong>\u062d\u0630\u0641<\/strong> \u0627\u0644\u0642\u0633\u0645 \u0625\u0630\u0627 \u0644\u0645 \u062a\u0639\u062f \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u064a\u0647.<\/li>\n<li>\u0645\u0639\u0631\u0641\u0629 <strong>\u062d\u0627\u0644\u0629 \u0627\u0644\u0642\u0633\u0645<\/strong> (\u0646\u0634\u0637 \u0623\u0648 \u063a\u064a\u0631 \u0646\u0634\u0637).<\/li>\n<li>\u062a\u0631\u062a\u064a\u0628 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u062d\u0633\u0628 \u0627\u0644\u062a\u0633\u0644\u0633\u0644 \u0627\u0644\u0645\u062d\u062f\u062f.<\/li>\n<\/ul>\n<h2>\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0647\u0645\u0629<\/h2>\n<ul>\n<li>\u0627\u062e\u062a\u0631 \u0623\u0633\u0645\u0627\u0621 \u0648\u0627\u0636\u062d\u0629 \u0644\u0644\u0623\u0642\u0633\u0627\u0645 \u062d\u062a\u0649 \u064a\u062a\u0645\u0643\u0646 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0628\u0633\u0647\u0648\u0644\u0629.<\/li>\n<li>\u0627\u062d\u0631\u0635 \u0639\u0644\u0649 \u062a\u0631\u062a\u064a\u0628 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u062d\u0633\u0628 \u0627\u0644\u0623\u0643\u062b\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0627\u064b \u0644\u062a\u0633\u0647\u064a\u0644 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647\u0627.<\/li>\n<li>\u0644\u0627 \u062a\u062d\u0630\u0641 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0625\u0644\u0627 \u0625\u0630\u0627 \u0643\u0646\u062a \u0645\u062a\u0623\u0643\u062f\u0627\u064b \u0645\u0646 \u0639\u062f\u0645 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u064a\u0647\u0627 \u0645\u0633\u062a\u0642\u0628\u0644\u0627\u064b.<\/li>\n<li>\u064a\u0645\u0643\u0646\u0643 \u062a\u0639\u0637\u064a\u0644 \u0627\u0644\u0642\u0633\u0645 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u062d\u0630\u0641\u0647 \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u063a\u0628 \u0641\u064a \u0625\u062e\u0641\u0627\u0626\u0647 \u0645\u0624\u0642\u062a\u0627\u064b \u0645\u0639 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0628\u064a\u0627\u0646\u0627\u062a\u0647.<\/li>\n<li>\u064a\u0633\u0627\u0639\u062f \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0628\u0634\u0643\u0644 \u0635\u062d\u064a\u062d \u0639\u0644\u0649 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0644\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u062e\u062a\u0635 \u0648\u062a\u0642\u0644\u064a\u0644 \u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>\u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0633\u0646\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0623\u0642\u0633\u0627\u0645 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0635\u0629\u060c \u0648\u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0648\u062a\u0648\u062c\u064a\u0647\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u062e\u062a\u0635\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0633\u0631\u0639\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645. \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629\u060c \u0627\u062a\u0628\u0639 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u062a\u0627\u0644\u064a: \u0627\u0644\u062f\u0639\u0645 \u2190 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0633\u062a\u062c\u062f \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645\u060c \u0645\u0639 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0625\u0636\u0627\u0641\u0629 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f \u0623\u0648 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wpai_generated_summary":"","_ajaxpress_cf_exclude":false,"wpai_meta_description":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-1216","post","type-post","status-publish","format-standard","hentry","category-6"],"_links":{"self":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts\/1216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/comments?post=1216"}],"version-history":[{"count":2,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts\/1216\/revisions"}],"predecessor-version":[{"id":1236,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts\/1216\/revisions\/1236"}],"wp:attachment":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/media?parent=1216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/categories?post=1216"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/tags?post=1216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}