{"id":1463,"date":"2026-08-14T15:30:50","date_gmt":"2026-08-14T12:30:50","guid":{"rendered":"https:\/\/landing.qaff.site\/?p=1463"},"modified":"2026-08-17T13:59:08","modified_gmt":"2026-08-17T10:59:08","slug":"%d8%b4%d8%b1%d8%ad-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d9%85%d8%ad%d8%a7%d8%af%d8%ab%d8%a7%d8%aa-conversation-management","status":"publish","type":"post","link":"https:\/\/landing.qaff.site\/ar\/%d8%b4%d8%b1%d8%ad-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d9%85%d8%ad%d8%a7%d8%af%d8%ab%d8%a7%d8%aa-conversation-management\/","title":{"rendered":"\u0634\u0631\u062d \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a Conversation Management"},"content":{"rendered":"

\u0634\u0631\u062d \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a<\/h1>\n

\u0627\u0644\u0633\u0644\u0627\u0645 \u0639\u0644\u064a\u0643\u0645 \u0648\u0631\u062d\u0645\u0629 \u0627\u0644\u0644\u0647 \u0648\u0628\u0631\u0643\u0627\u062a\u0647\u060c<\/p>\n

\u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0633\u0646\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0642\u0633\u0645 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a<\/strong> \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0635\u0629\u060c \u0648\u0627\u0644\u0630\u064a \u064a\u062a\u064a\u062d \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0628\u062f\u0621 \u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0639 \u0627\u0644\u0637\u0644\u0627\u0628 \u0648\u0627\u0644\u0645\u0639\u0644\u0645\u064a\u0646 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0647\u0645 \u0628\u0633\u0647\u0648\u0644\u0629 \u0645\u0646 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645.<\/p>\n

\n

\u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a<\/h1>\n

\u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a\u060c \u0627\u062a\u0628\u0639 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u062a\u0627\u0644\u064a:<\/p>\n

\u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u2190 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a<\/strong><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\u0639\u0646\u062f \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629 \u0633\u062a\u0638\u0647\u0631 \u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629\u060c \u0648\u0641\u064a \u062d\u0627\u0644 \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0623\u064a \u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0633\u062a\u0638\u0647\u0631 \u0631\u0633\u0627\u0644\u0629 \u062a\u0641\u064a\u062f \u0628\u0623\u0646\u0647 \u0644\u0627 \u062a\u0648\u062c\u062f \u0628\u064a\u0627\u0646\u0627\u062a<\/strong>.<\/p>\n

\u0643\u0645\u0627 \u062a\u062a\u0648\u0641\u0631 \u0641\u064a \u0627\u0644\u0635\u0641\u062d\u0629 \u062e\u0627\u0635\u064a\u0629 \u0627\u0644\u0628\u062d\u062b \u0641\u064a \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a<\/strong> \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0645\u062d\u0627\u062f\u062b\u0629 \u0645\u0639\u064a\u0646\u0629 \u0628\u0633\u0647\u0648\u0644\u0629.<\/p>\n

\n

\u0628\u062f\u0621 \u0645\u062d\u0627\u062f\u062b\u0629 \u062c\u062f\u064a\u062f\u0629<\/h1>\n

\u0644\u0628\u062f\u0621 \u0645\u062d\u0627\u062f\u062b\u0629 \u062c\u062f\u064a\u062f\u0629\u060c \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 +<\/strong> \u0627\u0644\u0645\u0648\u062c\u0648\u062f \u0623\u0639\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a.<\/p>\n

\u0633\u062a\u0638\u0647\u0631 \u0646\u0627\u0641\u0630\u0629 \u0628\u0639\u0646\u0648\u0627\u0646 \u0645\u062d\u0627\u062f\u062b\u0629 \u062c\u062f\u064a\u062f\u0629<\/strong>\u060c \u0648\u064a\u0645\u0643\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644\u0647\u0627 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0641\u064a \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629.<\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\n

\u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0623\u062d\u062f \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646<\/h1>\n

\u062a\u062d\u062a\u0648\u064a \u0646\u0627\u0641\u0630\u0629 \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0639\u0644\u0649 \u062d\u0642\u0644 \u0644\u0644\u0628\u062d\u062b \u0628\u0627\u0633\u0645 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.<\/p>\n

\u064a\u0645\u0643\u0646\u0643 \u0643\u062a\u0627\u0628\u0629 \u0627\u0633\u0645 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0630\u064a \u062a\u0631\u064a\u062f \u0628\u062f\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0645\u0639\u0647\u060c \u062b\u0645 \u0627\u0644\u0628\u062d\u062b \u0639\u0646\u0647 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0642\u0627\u0626\u0645\u0629.<\/p>\n

\u0648\u062a\u0646\u0642\u0633\u0645 \u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0625\u0644\u0649 \u0641\u0626\u0627\u062a\u060c \u0645\u062b\u0644:<\/p>\n

    \n
  • \u0627\u0644\u0637\u0644\u0627\u0628<\/strong><\/li>\n
  • \u0627\u0644\u0645\u0639\u0644\u0645\u0648\u0646<\/strong><\/li>\n<\/ul>\n

    \u0648\u064a\u0638\u0647\u0631 \u0628\u062c\u0648\u0627\u0631 \u0643\u0644 \u0641\u0626\u0629 \u0639\u062f\u062f \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0645\u062a\u0627\u062d\u064a\u0646 \u0644\u0644\u0627\u062e\u062a\u064a\u0627\u0631.<\/p>\n

    \n

    \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0634\u0627\u0631\u0643<\/h1>\n

    \u0628\u0639\u062f \u0638\u0647\u0648\u0631 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0641\u064a \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0628\u062d\u062b\u060c \u0642\u0645 \u0628\u0627\u0644\u0636\u063a\u0637 \u0639\u0644\u064a\u0647 \u0644\u062a\u062d\u062f\u064a\u062f\u0647.<\/p>\n

    \u0633\u062a\u0638\u0647\u0631 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u060c \u0645\u062b\u0644:<\/p>\n

      \n
    • \u0627\u0644\u0627\u0633\u0645.<\/li>\n
    • \u0646\u0648\u0639 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u060c \u0633\u0648\u0627\u0621 \u0643\u0627\u0646 \u0637\u0627\u0644\u0628\u0627\u064b<\/strong> \u0623\u0648 \u0645\u0639\u0644\u0645\u0627\u064b<\/strong>.<\/li>\n
    • \u0635\u0648\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0628 \u0623\u0648 \u0627\u0644\u062d\u0631\u0641 \u0627\u0644\u0623\u0648\u0644 \u0645\u0646 \u0627\u0644\u0627\u0633\u0645 \u0639\u0646\u062f \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0635\u0648\u0631\u0629.<\/li>\n<\/ul>\n

      \u064a\u0645\u0643\u0646\u0643 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0644\u0628\u062f\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0645\u0639\u0647.<\/p>\n

      \n

      \u0628\u062f\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629<\/h1>\n

      \u0628\u0639\u062f \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u060c \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 \u0628\u062f\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629<\/strong> \u0627\u0644\u0645\u0648\u062c\u0648\u062f \u0623\u0633\u0641\u0644 \u0627\u0644\u0646\u0627\u0641\u0630\u0629.<\/p>\n

      \u0633\u064a\u062a\u0645 \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0648\u0627\u0644\u0627\u0646\u062a\u0642\u0627\u0644 \u0625\u0644\u064a\u0647\u0627\u060c \u0648\u064a\u0645\u0643\u0646 \u0628\u0639\u062f\u0647\u0627 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u062d\u062f\u062f.<\/p>\n

      \n

      \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a<\/h1>\n

      \u0645\u0646 \u0635\u0641\u062d\u0629 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u064a\u0645\u0643\u0646\u0643:<\/p>\n

        \n
      • \u0639\u0631\u0636 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629.<\/li>\n
      • \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0645\u062d\u0627\u062f\u062b\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0633\u0645 \u0627\u0644\u0634\u062e\u0635.<\/li>\n
      • \u0628\u062f\u0621 \u0645\u062d\u0627\u062f\u062b\u0629 \u062c\u062f\u064a\u062f\u0629.<\/li>\n
      • \u0627\u062e\u062a\u064a\u0627\u0631 \u0637\u0627\u0644\u0628 \u0623\u0648 \u0645\u0639\u0644\u0645 \u0644\u0628\u062f\u0621 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0647.<\/li>\n
      • \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0645\u062a\u0628\u0627\u062f\u0644\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629.<\/li>\n<\/ul>\n
        \n

        \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0647\u0645\u0629<\/h1>\n
          \n
        • \u062a\u0623\u0643\u062f \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0635\u062d\u064a\u062d<\/strong> \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629.<\/li>\n
        • \u0627\u0633\u062a\u062e\u062f\u0645 \u062e\u0627\u0635\u064a\u0629 \u0627\u0644\u0628\u062d\u062b \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0628\u0633\u0631\u0639\u0629\u060c \u062e\u0635\u0648\u0635\u0627\u064b \u0639\u0646\u062f \u0648\u062c\u0648\u062f \u0639\u062f\u062f \u0643\u0628\u064a\u0631 \u0645\u0646 \u0627\u0644\u0637\u0644\u0627\u0628 \u0623\u0648 \u0627\u0644\u0645\u0639\u0644\u0645\u064a\u0646.<\/li>\n
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