{"id":946,"date":"2026-08-08T14:31:41","date_gmt":"2026-08-08T11:31:41","guid":{"rendered":"https:\/\/landing.qaff.site\/?p=946"},"modified":"2026-08-17T14:02:40","modified_gmt":"2026-08-17T11:02:40","slug":"24-%d8%b4%d8%b1%d8%ad-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a3%d9%82%d8%b3%d8%a7%d9%85-%d8%aa%d8%b0%d8%a7%d9%83%d8%b1-%d8%a7%d9%84%d8%af%d8%b9%d9%85-support-ticket-departments","status":"publish","type":"post","link":"https:\/\/landing.qaff.site\/ar\/24-%d8%b4%d8%b1%d8%ad-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a3%d9%82%d8%b3%d8%a7%d9%85-%d8%aa%d8%b0%d8%a7%d9%83%d8%b1-%d8%a7%d9%84%d8%af%d8%b9%d9%85-support-ticket-departments\/","title":{"rendered":"24- \u0634\u0631\u062d \u0625\u062f\u0627\u0631\u0629 \u0623\u0642\u0633\u0627\u0645 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645 (Support Ticket Departments)"},"content":{"rendered":"

\u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0633\u0646\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0623\u0642\u0633\u0627\u0645 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0635\u0629\u060c \u0648\u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0648\u062a\u0648\u062c\u064a\u0647\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u062e\u062a\u0635\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0633\u0631\u0639\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.<\/b><\/h1>\n

<\/h1>\n

\u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/b><\/h1>\n

\u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629\u060c \u0627\u062a\u0628\u0639 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u062a\u0627\u0644\u064a:<\/span><\/p>\n

\u0627\u0644\u062f\u0639\u0645 \u2190 \u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/b><\/p>\n

\u0633\u062a\u062c\u062f \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645\u060c \u0645\u0639 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 <\/span>\u0625\u0636\u0627\u0641\u0629 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f<\/b> \u0623\u0648 <\/span>\u062a\u0639\u062f\u064a\u0644<\/b> \u0623\u0648 <\/span>\u062d\u0630\u0641<\/b> \u0623\u064a \u0642\u0633\u0645.<\/span><\/p>\n

<\/h1>\n

\u0625\u0636\u0627\u0641\u0629 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f<\/b><\/h1>\n

\u0644\u0625\u0646\u0634\u0627\u0621 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f\u060c \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 <\/span>\u0625\u0636\u0627\u0641\u0629<\/b> \u0627\u0644\u0645\u0648\u062c\u0648\u062f \u0623\u0639\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629.<\/span><\/p>\n

<\/h1>\n

\u062a\u0639\u0628\u0626\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0642\u0633\u0645<\/b><\/h1>\n

\u0642\u0645 \u0628\u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/span><\/p>\n

    \n
  • Name (AR)<\/b>: \u0627\u0633\u0645 \u0627\u0644\u0642\u0633\u0645 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629.<\/span><\/li>\n
  • Name (EN)<\/b>: \u0627\u0633\u0645 \u0627\u0644\u0642\u0633\u0645 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629.<\/span><\/li>\n
  • \u0627\u0644\u062a\u0631\u062a\u064a\u0628<\/b>: \u064a\u062d\u062f\u062f \u062a\u0631\u062a\u064a\u0628 \u0638\u0647\u0648\u0631 \u0627\u0644\u0642\u0633\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645.<\/span><\/li>\n
  • \u0646\u0634\u0637<\/b>: \u0644\u062a\u0641\u0639\u064a\u0644 \u0623\u0648 \u0625\u064a\u0642\u0627\u0641 \u0627\u0644\u0642\u0633\u0645.<\/span><\/li>\n<\/ul>\n

    <\/h1>\n

    \u062a\u0641\u0639\u064a\u0644 \u0623\u0648 \u0625\u064a\u0642\u0627\u0641 \u0627\u0644\u0642\u0633\u0645<\/b><\/h1>\n

    \u064a\u062a\u064a\u062d \u0644\u0643 \u0645\u0641\u062a\u0627\u062d <\/span>\u0646\u0634\u0637<\/b> \u0627\u0644\u062a\u062d\u0643\u0645 \u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u0642\u0633\u0645:<\/span><\/p>\n

      \n
    • \u0639\u0646\u062f <\/span>\u062a\u0641\u0639\u064a\u0644\u0647<\/b> \u064a\u0635\u0628\u062d \u0627\u0644\u0642\u0633\u0645 \u0645\u062a\u0627\u062d\u0627\u064b \u0639\u0646\u062f \u0625\u0646\u0634\u0627\u0621 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645.<\/span><\/li>\n
    • \u0639\u0646\u062f <\/span>\u0625\u064a\u0642\u0627\u0641\u0647<\/b> \u0644\u0646 \u064a\u0638\u0647\u0631 \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0639\u0646\u062f \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u0645\u0639 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0628\u064a\u0627\u0646\u0627\u062a\u0647 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645.<\/span><\/li>\n<\/ul>\n

      <\/h1>\n

      \u062d\u0641\u0638 \u0627\u0644\u0642\u0633\u0645<\/b><\/h1>\n

      \u0628\u0639\u062f \u0627\u0644\u0627\u0646\u062a\u0647\u0627\u0621 \u0645\u0646 \u0625\u062f\u062e\u0627\u0644 \u062c\u0645\u064a\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 <\/span>\u062d\u0641\u0638<\/b> \u0644\u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0642\u0633\u0645 \u0625\u0644\u0649 \u0642\u0627\u0626\u0645\u0629 \u0623\u0642\u0633\u0627\u0645 \u0627\u062f\u0639\u0645.<\/span><\/p>\n

      \u0648\u0633\u064a\u0638\u0647\u0631 \u0627\u0644\u0642\u0633\u0645 \u0645\u0628\u0627\u0634\u0631\u0629 \u0636\u0645\u0646 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0639\u0646\u062f \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u062a\u0630\u0627\u0643\u0631.<\/span><\/p>\n

      <\/h1>\n

      \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/b><\/h1>\n

      \u0645\u0646 \u0627\u0644\u0635\u0641\u062d\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u064a\u0645\u0643\u0646\u0643:<\/span><\/p>\n

        \n
      • \u062a\u0639\u062f\u064a\u0644<\/b> \u0628\u064a\u0627\u0646\u0627\u062a \u0623\u064a \u0642\u0633\u0645.<\/span><\/li>\n
      • \u062d\u0630\u0641<\/b> \u0627\u0644\u0642\u0633\u0645 \u0625\u0630\u0627 \u0644\u0645 \u062a\u0639\u062f \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u064a\u0647.<\/span><\/li>\n
      • \u0645\u0639\u0631\u0641\u0629 <\/span>\u062d\u0627\u0644\u0629 \u0627\u0644\u0642\u0633\u0645<\/b> (\u0646\u0634\u0637 \u0623\u0648 \u063a\u064a\u0631 \u0646\u0634\u0637).<\/span><\/li>\n
      • \u062a\u0631\u062a\u064a\u0628 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u062d\u0633\u0628 \u0627\u0644\u062a\u0633\u0644\u0633\u0644 \u0627\u0644\u0645\u062d\u062f\u062f.<\/span><\/li>\n<\/ul>\n

        <\/h1>\n

        \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0647\u0645\u0629<\/b><\/h1>\n
          \n
        • \u0627\u062e\u062a\u0631 \u0623\u0633\u0645\u0627\u0621 \u0648\u0627\u0636\u062d\u0629 \u0644\u0644\u0623\u0642\u0633\u0627\u0645<\/b> \u062d\u062a\u0649 \u064a\u062a\u0645\u0643\u0646 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0628\u0633\u0647\u0648\u0644\u0629.<\/span><\/li>\n
        • \u0627\u062d\u0631\u0635 \u0639\u0644\u0649 \u062a\u0631\u062a\u064a\u0628 \u0627\u0644\u0623\u0642\u0633\u0627\u0645<\/b> \u062d\u0633\u0628 \u0627\u0644\u0623\u0643\u062b\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0627\u064b \u0644\u062a\u0633\u0647\u064a\u0644 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647\u0627.<\/span><\/li>\n
        • \u0644\u0627 \u062a\u062d\u0630\u0641 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629<\/b> \u0625\u0644\u0627 \u0625\u0630\u0627 \u0643\u0646\u062a \u0645\u062a\u0623\u0643\u062f\u0627\u064b \u0645\u0646 \u0639\u062f\u0645 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u064a\u0647\u0627 \u0645\u0633\u062a\u0642\u0628\u0644\u0627\u064b.<\/span><\/li>\n
        • \u064a\u0645\u0643\u0646\u0643 \u062a\u0639\u0637\u064a\u0644 \u0627\u0644\u0642\u0633\u0645 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u062d\u0630\u0641\u0647<\/b> \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u063a\u0628 \u0641\u064a \u0625\u062e\u0641\u0627\u0626\u0647 \u0645\u0624\u0642\u062a\u0627\u064b \u0645\u0639 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0628\u064a\u0627\u0646\u0627\u062a\u0647.<\/span><\/li>\n
        • \u064a\u0633\u0627\u0639\u062f \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0628\u0634\u0643\u0644 \u0635\u062d\u064a\u062d \u0639\u0644\u0649 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0644\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u062e\u062a\u0635 \u0648\u062a\u0642\u0644\u064a\u0644 \u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629.<\/b><\/li>\n<\/ul>\n

           <\/p>","protected":false},"excerpt":{"rendered":"

          \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0633\u0646\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0623\u0642\u0633\u0627\u0645 \u062a\u0630\u0627\u0643\u0631 \u0627\u0644\u062f\u0639\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0635\u0629\u060c \u0648\u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0648\u062a\u0648\u062c\u064a\u0647\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u062e\u062a\u0635\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0633\u0631\u0639\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645. \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0635\u0641\u062d\u0629\u060c \u0627\u062a\u0628\u0639 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u062a\u0627\u0644\u064a: \u0627\u0644\u062f\u0639\u0645 \u2190 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0633\u062a\u062c\u062f \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0646\u0638\u0627\u0645\u060c \u0645\u0639 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0625\u0636\u0627\u0641\u0629 \u0642\u0633\u0645 \u062c\u062f\u064a\u062f \u0623\u0648 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wpai_generated_summary":"","_ajaxpress_cf_exclude":false,"wpai_meta_description":"","footnotes":""},"categories":[9,7,8],"tags":[11,12,13,14],"class_list":["post-946","post","type-post","status-publish","format-standard","hentry","category-chats","category-messages","category-support","tag-chats","tag-messages","tag-support","tag-tickets"],"_links":{"self":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts\/946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/comments?post=946"}],"version-history":[{"count":1,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts\/946\/revisions"}],"predecessor-version":[{"id":947,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/posts\/946\/revisions\/947"}],"wp:attachment":[{"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/media?parent=946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/categories?post=946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/landing.qaff.site\/ar\/wp-json\/wp\/v2\/tags?post=946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}